Your privacy, handled with discretion.

01About This Policy

This policy explains how Houston Limo Chauffeur collects and uses information when you book a ride, fill out a quote form, sign up for text updates, or visit our website. It applies to all of our services, including airport transfers, corporate travel, weddings, and special events.

If anything here is unclear, give us a call. We would rather answer a quick question than leave you guessing.

02What We Collect

We only ask for what we need to get you where you are going. That usually includes:

• Your name, phone number, and email address.
• Pickup and drop-off locations, dates, times, and flight info when it applies.
• Vehicle preference, number of passengers, and any special requests.
• Payment details, which are handled by our processor, not stored on our side.
• Basic website data like pages visited and device type, used to keep the site running well.

03How We Use It

Your information is used to coordinate your ride, confirm bookings, communicate with you about your trip, process payment, and improve our service. We do not use your information for advertising or sell it to third parties.

04SMS & Messaging

When you give us your mobile number and opt in, we may text you about your reservation, pickup status, or a quote you asked for. Standard message and data rates may apply. Reply STOP at any time to stop messages. Reply HELP for help.

Form Submission Disclosure: By providing your phone number and clicking submit, you agree to receive text messages from Houston Limo Chauffeur regarding your bookings and inquiries. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

05Sharing & Third Parties

We share information with the people who help us run the business: our dispatch and reservation software, our payment processor, and the chauffeur assigned to your trip. We also share information when the law requires it, or when we need to protect our guests, our team, or our vehicles.

06Your Rights

You can ask us what we have on file, ask us to fix something that is wrong, or ask us to delete your information when we no longer need it for a booking or for our records. Email or call the numbers below and we will take care of it.

07Security & Retention

We keep your information on protected systems and limit access to the staff who need it. Trip records are kept as long as we need them for service, billing, taxes, and legal reasons, then they go away.

08Updates to This Policy

If we change how we handle information, we will update this page and adjust the effective date at the top. If the change is a big one, we will do our best to let you know directly.

?Questions about your information?

Phone: 713-352-0072 · Email: info@houstonlimochauffeur.com · Address: 2700 Post Oak Blvd, Suite 2100 · Houston, TX 77056